You will continue to pay for your financed purchases per your finance agreement (until paid in full). See below for ways to submit your payment.

Over the Phone
1-877-919-0672

By Mail:
Badcock Revolving Accounts
(Accounts opened prior to April 1, 2024)
PO BOX 745688
Atlanta, GA 30374-5688

Badcock Installment Accounts
(Accounts opened on or after April 1, 2024)
PO Box 224605
Dallas, TX 75222-4605

FURNITURE

For assistance, please contact Fortegra directly at 4repairs.net

APPLIANCES, TVs & smaller electronics

Under the Manufacturer Warranty period:
Contact the Manufacturer for repairs, even if Extended Warranty was purchased.
Beyond the Manufacturer Warranty AND purchased Extended Warranty:

For assistance, please contact Fortegra directly at 4repairs.net

You will continue to pay your bill as you always have. If you encounter any online payments issues, please call 877-919-0672.

For information on the Conn's/Badcock bankruptcy case, or for additional assistance with a past purchase at Badcock, please refer to https://dm.epiq11.com/case/conns/info. Here you can find additional information regarding bankruptcy proceedings, submit a claim, or submit an inquiry.

Certain forms (and additional documentation where applicable) are required to process your claim:

PROPERTY A completed claim Form, photos of damaged item, and a fire report or police report (if applicable) are required to process a property claim. Download Form

INVOLUNTARY UNEMPLOYMENT A completed claim Form is required to process an involuntary unemployment claim. Download Form

LIFE A completed claim Form along with a death certificate with cause is required to process a life claim. Download Form

DISABILITY A completed claim Form is required to process a disability claim. Download Form

Submit completed claim form and all supporting documentation to [email protected]